Shipping Policy

We at AUVA'S Collections are committed to delivering your orders as quickly and safely as possible.

1. Processing Time: All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Rates & Estimates:

·        Standard Shipping: [e.g., 5-7 business days] — ₹[60] (FREE on orders above ₹[1000]).

·        Express Shipping: [e.g., 2-3 business days]. Delivery delays can occasionally occur due to logistics or weather conditions.

3. Order Tracking: Once your order has shipped, you will receive a confirmation email/SMS containing your tracking number. You can track your package directly through our carrier's website.

4. Damaged Items: If your order arrives damaged, please contact us immediately with a photo of the packaging and the product opening video so we can resolve the issue for you right away.